Leaders need to prepare for the next abnormal

In March 2020, the world changed overnight. And with it changed what’s expected of leaders. In just two months, we saw countless examples of good and bad leadership, as people leaders struggled to keep their teams safe, cohesive, and productive. The pandemic required them to have non-binary and non-traditional responses to problem-solving, to demonstrate and communicate with empathy, and to prioritize with clarity. Tough decisions and juggling targets made many a leader step back and realize how unprepared they were for this new way of work. And how they wish they’d had more training to meet the seemingly unsurmountable workplace challenges, head-on.

Pre-COVID, leadership development was already ripe for disruption. Now, while countries and companies are crawling towards reopening, it behooves organizations to take a hard look at how they train and develop their leaders.  

It is vital to listen to what leaders are saying, and how they are perceiving the development...

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